Fine jewelry is made to be worn and enjoyed. A little regular care helps protect its setting, finish and stones.
Everyday wear
Remove your jewelry before swimming, household cleaning, exercise, heavy lifting or activities that may expose it to impact, pressure, chemicals or abrasion.
Put it on after applying perfume, lotions and cosmetics.
Avoid bleach, chlorine, abrasive cleaners and harsh chemicals.
Cleaning diamond and gold jewelry
For diamond-and-gold pieces without delicate gemstones or special finishes, use lukewarm water, a little mild dish soap and a very soft brush. Clean gently, rinse carefully and dry with a soft lint-free cloth. Use a bowl away from an open drain.
Do not use abrasive powders, toothpaste, home ultrasonic cleaners or steam cleaners. Do not scrub loose stones or attempt to tighten a setting yourself. We can advise on a suitable cleaning method and arrange professional care.
Lab grown gemstone care
Different lab-grown gemstones may require different care depending on the material, treatment and setting. Avoid home ultrasonic and steam cleaners, sudden temperature changes and harsh chemicals.
Storage and fastenings
Store pieces separately in a soft pouch or lined compartment so stones and metal do not rub against one another. Close necklaces before storing them and keep chains untangled. Avoid bending or forcing a bracelet or necklace.
Professional care
Periodic professional checks can help identify wear to settings and clasps. Contact our Client Experience team at support@artimelle.com or WhatsApp +852 8404 9865 if your piece needs attention. Lifetime in-store cleaning and one repolishing service are available under our Warranty and After Sales Care policy. Additional work is assessed separately, with costs explained before paid work begins.